1. Acceptance of the Terms
By registering and subscribing to **Trulivers** plans, you agree to be bound by these Terms and Conditions, as well as the corresponding laws and regulations. If you do not agree with any of these terms, you will not be able to access the system's advanced or paid features.
2. Service Description
Trulivers offers a career guidance platform that includes multiple specialized tests (such as RIASEC, Gardner's Multiple Intelligences, etc.) and advanced reports enriched with AI. AI-generated analyses are informative and motivational in nature — they are meant to help you make academic decisions and should not be taken as infallible legal, psychological, or professional advice.
3. Subscription, Payments, and Automatic Renewal
Our Premium memberships are billed on recurring monthly (or annual, as applicable) cycles automatically. Charges are made at the start of each billing cycle through the Stripe platform. You can cancel automatic renewal at any time from your user dashboard at no additional cost.
4. Intellectual Property
All software, test question databases, result calculation algorithm logic, interpretation texts, and the platform's visual design are the exclusive property of Trulivers and are protected by international copyright laws.
1. Information Collected
To provide you with the best possible career guidance, we collect the following data:
- Account data: Full name, email address, and encrypted password.
- Test data: Individual answers provided in the tests and completion time.
- AI data: Calculated test results, which are temporarily sent to the AI engine APIs to generate the analysis.
2. Use of Information
We use your data strictly to calculate your career scores, create your progress dashboard, and give you detailed career recommendations. Data sent to the AI APIs to generate the analysis is transmitted in de-identified form, so your email and password are never exposed externally.
3. Protection and Storage
All information is stored in encrypted databases using secure SSL/TLS protocols. We do not sell or rent your personal data to third parties.
4. ARCO Rights
You can request access, rectification, deletion, or opposition to the processing of your personal data by emailing us at **[email protected]**.
Unconditional 7-day satisfaction guarantee
At **Trulivers**, we want you to find your true calling with complete confidence. That's why we offer a **7-day satisfaction guarantee** starting from the moment of your first payment.
How do I request a refund?
If you decide that your subscription does not meet your expectations, you can request a full refund by sending an email to **[email protected]** within the first 7 days of your subscription.
Once we receive your request, we'll process the refund through Stripe immediately. The money usually appears back on your bank card within 5 to 10 business days.